Nursery terms and conditions

Fees and payment

Monthly nursery fees are payable in advance by standing order, workplace childcare vouchers or approved government schemes. Fees must be kept up to date to keep your child's place.

• The nursery operates for 51 weeks of the year.
• We close for bank holidays, and fees are still due for these days.
• We close for one week over the Christmas period, and fees are waived for the Christmas closure week.
• Full fees apply during your child's holidays.
• Full fees apply during any period of your child's sickness.

We accept government funded childcare, including the 30 hours of free childcare for eligible families. Call 01772 456108 if you would like help understanding what you may be entitled to.

Deposit

A £200 deposit is required to secure your child's place at the nursery. £100 of this deposit is refundable when your child leaves, provided the correct written notice has been given and your account is clear. The deposit confirms your commitment and reserves your chosen days.

Notice, withdrawal and deferred places

We ask for as much notice as possible when your circumstances change so we can plan for every family fairly.

• Four weeks' written notice is required to withdraw your child or to reduce their sessions.
• If the required notice is not given, one month's fees become due.
• A deferred place can be held for a maximum of one month, at the discretion of management only.

Attendance and sessions

To help your child settle and benefit fully from our Early Years programme, we ask families to keep to a consistent routine.

• The minimum booking is 2 full days per week.
• Children attend minimum full day sessions.
• Children should arrive by 9:30am so they do not miss the start of the day.

You can read more about daily life at the nursery on our nursery page and explore our curriculum.

Collection and late collection

For your child's safety, please arrive in good time at the end of every session.

• Late collection is charged at £5 for every 5 minutes past the end of your child's session.
• If a child is not collected within 30 minutes of closing and we have had no contact from a parent or carer, we are obliged to notify the relevant authorities.

If you know you are going to be delayed, please call the nursery straight away on 01772 456108.

Illness and medication

To protect all of the children and staff in our care, we follow clear guidance on illness and on giving medicines.

• Children who have had sickness or diarrhoea must not attend within 24 hours after the last bout.
• Written authorisation from a parent or carer is required before we administer Childhood Paracetamol.
• Written authorisation is required before we administer Piriton, which is given only to children over 1 year.
• Written authorisation is required before we apply sun cream.
• Written authorisation is required to allow us to seek emergency medical treatment where needed.

Health, safety and staffing

The welfare and safeguarding of every child is our highest priority. Buckshaw Village Nursery is rated Outstanding by Ofsted in every available area and holds the Millie's Mark accreditation for paediatric first aid.

• All staff undergo Disclosure and Barring Service (DBS) checks.
• We maintain a ratio of 1 adult to 3 children for ages 0 to 2 years.
• We maintain a ratio of 1 adult to 4 children for ages 2 to 3 years.
• We maintain a ratio of 1 adult to 8 children for ages 3 to 5 years.

Learn more about how we keep children safe on our nursery security page.

Clothing, belongings and no smoking

• Normal day clothes are recommended, as children take part in messy and active play.
• The nursery does not accept responsibility for lost or damaged personal items, so please label belongings and leave valuables at home.
• A strict no smoking policy applies throughout the nursery and the wider Hub site.